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TTS 579:2018, Tour Guiding Services – Requirements (1st Revision)

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This standard specifies minimum requirements for tour guiding services. Included are requirements for:
a) training;
b) roles, responsibilities, and duties;
c) appearance and conduct;
d) pre-tour activities;
e) conduct of tours;
f) post-tour activities;
g) equipment care and maintenance; and
h) complaints handling and records.
This standard does not specifies requirements for tour operators.

NOTE: At the time of development for this standard, the requirements for tour operators were specified in TTS 580:2009, Tour Operators – Specification.

Status: Current | Published: 2018 | Replaces: TTS 579:2009

SKU: TTS 579:2018 Category:

Description

Scope:
This standard specifies minimum requirements for tour guiding services. Included are requirements for:
a) training;
b) roles, responsibilities, and duties;
c) appearance and conduct;
d) pre-tour activities;
e) conduct of tours;
f) post-tour activities;
g) equipment care and maintenance; and
h) complaints handling and records.
This standard does not specifies requirements for tour operators.

NOTE: At the time of development for this standard, the requirements for tour operators were specified in TTS 580:2009, Tour Operators – Specification.