About The National Quality Awards
The National Quality Award (NQA) is the Trinidad and Tobago Bureau of Standards’ (TTBS) inaugural quality award programme. It seeks to reward organizations that recognise the importance of quality with regard to customer satisfaction, business growth and success. By promoting excellence in quality, the NQA aims to foster the implementation of quality management principles and practices across more local businesses in Trinidad and Tobago.
– Eligibility –
Businesses/companies/firms involved in physical or chemical transformation of materials, substances or components into new products. Materials, substances or components are products of large scale agricultural, forestry, fishing, mining or quarrying or other manufacturing activities.
Agriculture & Agro Processing
Small businesses involved in the small-scale production of crops, aquaculture, animals and/or agro-processed products. These may include: Jams and Jellies, Sauces, Fruit Mixes, Salted fish and Sea Foods, Juices, Packaged Eggs, Local Sweets, Chips, etc.
Businesses/companies/firms that earn revenue through providing intangible products and services. Activities in this business include banks, hotels, education, health, ICT services, communications, telephone services, electrical services, fuel distribution, shipping and transportation, etc.
Micro, Small & Medium Sized Enterprises
Small enterprises involved in the small-scale production of goods (Furniture, Crafts, etc.) or services (Medical Laboratories, Electrical Services, Plumbing, Transport etc.). Enterprises qualify if they possess; 25 or fewer employees, turnover $8 million or less per annum and have assets of $1 million or less.
General Entry and Evaluation Criteria
- Have a valid Business registration from the Registrar General of the Ministry of the Attorney General and Legal Affairs;
- Be majority Trinidad and Tobago owned (≥51%);
- Valid tax compliance from the Trinidad and Tobago Revenue Authority;
- Valid National Insurance compliance from the National Insurance Board;
- Approval of completed application; and
- Willingness to have Business assessed.
All businesses must also possess at least one of the following or have them in place by the close of the application period:
- Documented Standard Operating Procedures
- Documented Processes
- Quality Manual/Policy Manual
- Agro-processors – Best Practices Manual or Flowchart or some form of documented evidence to illustrate consistency
- Ability to demonstrate compliance to quality requirements
FIRMS WILL ONLY BE ELIGIBLE FOR ONE CATEGORY.
ONLY ONE OVERALL WINNER WILL BE DETERMINED PER CATEGORY.
– Award Criteria –
The criteria for the TTBS NQA are primarily based on the Quality Management Principles of International Organization for Standardization (ISO), requirements of the ISO 9001:2015 Standards, Environmental guidelines, Health and Safety Guidelines.
Quality Management Principles
- Customer Focus
- Engagement of People
- Process Approach
- Evidence Based Decisions
- Relationship Management
– How To Apply? –
- Completed application forms can be sent via hard copy addressed in a sealed envelope package with the following information:
NATIONAL QUALITY AWARDS 2023 APPLICATION FORM
The Executive Director
Trinidad and Tobago Bureau of Standards
1-2 Century Drive, Trincity Industrial Estate Macoya
- Application along with required documentation can also be completed and sent via email to firstname.lastname@example.org with the subject “NATIONAL QUALITY AWARDS 2023 APPLICATION.”