Terms and Conditions
When you purchase a Trinidad and Tobago standard (TTS) via our online store, you accept these Terms and Conditions, please make sure you read all the terms before finalizing your purchase.
Copyright
Before buying a PDF version of a TTS standard, please note that all of our national standards are protected by copyright and the following Rules apply:
- The downloaded standard will contain the name of the relevant person (usually the purchaser) as a watermark on top of each page of the standard
- You are not allowed to change the contents of any of the standards purchased
- You may not use the contents of a standard in another document or product without written permission from the Executive Director of the Trinidad and Tobago Bureau of Standards
- Standards downloaded shall not be replicated (in hard or soft copy format) by any means.
Taxes
Value Added Tax or VAT is applied to all orders. VAT is charged at a rate of 12.5%.
Payment
Orders can be paid by credit card. Your payment information will be processed immediately and confidentially. The Trinidad and Tobago Bureau of Standards (TTBS) makes use of the services of a reputable third-party service provider for processing of credit card payments.
Customer Data Privacy Policy
When you order a TTS standard from our online store, the personal data that you knowingly provide to us (example, your name, contact details, and credit card), is used to fulfill purchase orders, watermark PDF standards and to provide user and technical support.
Security
We use SSL 128-bit encryption, the industry standard technology that allows you to communicate to our online store via a secure, encrypted link, thus preserving data integrity and confidentiality. Because of the SSL-128-bit encryption your credit card details and your personal information are kept secure.
Invoice
After placing your order, we will automatically e-mail the details of your order to email provided. Please ensure that you enter all required information accurately.
Document Delivery
All of the standards on our online store are in Adobe’s Portable Document Format (PDF). You will need Acrobat Reader to view standards purchased from our online store. Visit https://www.adobe.com/ to download Adobe Acrobat Reader. Once downloaded, the documents can be opened using Acrobat Reader. You will be able to perform word searches on the full text of the standard, however, you will not be able to modify, print or copy and paste text from the standard.
Returns Policy
For Standards downloaded as PDF files there is nothing physical to return to us. Where a downloaded PDF file is supplied incorrectly, we will replace it with the correct one, and request that you return the incorrect PDF file to us by e-mail (ttbs@ttbs.org.tt) and delete the incorrect file from your computer/device.
If you have any questions or need assistance, please do not hesitate to contact us via email at ttbs@ttbs.org.tt or telephone (868) 662-8827 ext. 2033.
Last updated on 2019-10-13. TTBS may amend these terms at our sole discretion by posting the revised terms on our website and shall be in effect as of the date of posting.
